With customer interest in security at an all-time high, MSPs who successfully layer in Data Protection and Proactive Security into their Microsoft 365 managed services bundle can achieve $30-40 higher MRR for every user under management.
IT Partner industry today
Proactive security
Security opportunities are tremendous. Many Microsoft 365 MSPs already provide security solutions.
However, the weight of customer expectations and internal resources hinder partners from fully capitalizing on these opportunities.
What is the best practice to build a proactive security business?
“The threat landscape changes daily. We've got to be on our toes to ensure we're protecting the customer.”
Jeremy Hemus, Head of Support, GCC
Build a proactive security business
Newest product innovations in Cloud Backup and Security Manager built around a powerful new vision called Intelligent Customer Protection (ICP).
ICP was created from work SkyKick has done with hundreds of the most successful Microsoft 365 partners who are “winning” in security. This winning blueprint almost consistently was built around - See, Solve, Share.
While no two MSPs or customers are alike, there is a common denominator for SMB-relevant Security Services to add on top of your core Microsoft 365 MSP today. Both Security Manager (for proactive security execution) and Cloud Backup (for data protection) play critical roles. This combination of continually strengthening security while having a failsafe fallback – that is the Goldilocks version of what SMBs need for feeling secure.
Customer conversations on data protection have shifted from 'what' is protected to 'who'. SkyKick’s user-centric interface prioritizes ease of use and ensures a streamlined workflow for administrators and end-users.
Security Manager
Scores and Top Vulnerabilities
Effective tooling to be able to See ahead and around the bends to get a full picture on where the vulnerabilities are in the system – within your walls and at the customer. And do this proactively, ahead of getting hit with reactive tickets.
“We’re seeing customers going for cybersecurity insurance, and the insurance companies are now asking, ‘What’s your secure score?’. If you’re not talking about Secure Score with your customers, it’s a massive loss. It’s an easy conversation and it’s part of the product.”
Jeremy Hemus, Head of Support, GCC
Get startedwith easily discovering problems and opportunities
SOLVE IT
Efficiently deliver solutions consistently
Cloud Backup
Groups Management
Say goodbye to manually juggling customer onboarding and offboarding. Groups Management streamlines automated user management, giving greater control and safeguarding customer data.
Security Manager
Dynamic Solutions Panel
Smart approaches and automation to deliver solutions - fast, efficiently and consistently. Fast to keep the customer happy, Efficient to keep the cost manageable. And consistent to build a repeatable delivery model.
“Groups Management within Cloud Backup enables us to ensure the right people are protected for our customers, all from within Microsoft 365.”
Gain powerful insights on data growth and protection trends to improve internal operations and drive strong customer engagement and awareness.
Security Manager
SecurityRadar Visual Reports
Customer engagement is crucial in security. If you’re doing a perfect job, the customer will never see an incident and may question the value of your services. Sharing a view of the threats you’re preventing and resolving is the key to retaining and upselling customers.
“The SecurityRadar reporting allows us to share a picture with the client on where they are on security, where their biggest vulnerabilities are, and how we want to help them. This enables a great conversation with the customer and getting them to pay for the right services”
Robert Herbaugh, Security and Strategy Specialist, Kinetix
Get started with Intelligent Customer Protection
See a live Demo and get questions answered with a SkyKick representative
